Mind Blown ONLINE PRIVACY POLICY

 

 

Mind Blown respects the privacy of its players and online visitors; and recognizes the importance of providing a secure environment for them.

 

We have adopted an online Privacy Policy (“Privacy Policy”) that explains how we collect, store, and use the information you provide us.

 

When you click a link to other sites from a Mind Blown website or Mind Blown game, this Privacy Policy does not apply to, and cannot control the activities on, those other sites. We highly recommend that you read the privacy policy of any Third-Party website you may be directed to before providing any personally identifiable information.

 

The personal information you provide may be transferred to, stored, and processed within South Africa or other countries where Mind Blown maintains facilities or business operations.

 

By using the Mind Blown website and/or any of Mind Blown’s online products or services, you acknowledge the terms of this Privacy Policy.

 

If you object to anything described in this Privacy Policy, please do not use our website or play our games.

 

This Privacy Policy may change from time to time, so please check back periodically to ensure that you are aware of any changes. Your continued use of the Mind Blown website and online products and services will signify your acceptance of these changes.

 

1.    What personal information is collected and how do we use it?

 

Information collected from you. If an online visitor submits information to Mind Blown, it will usually be through either:

(1) the purchase of items though the Google Play Store,

(2) account registration,

(3) player match-up services,

(4) tournament registrations,

(5) the playing of a game,

(6) surveys, and/or

(7) customer service or technical support.

 

Personal information collected may include your name, age, gender, grade, school, country and e-mail address. We do not require this information for you to gain access to our website, however, you will not be able to utilize the online game which require registration unless such information is provided.

 

Purchasing of products are done through the Google Play Store and as such we do not require additional billing information.

 

From time to time, we may also post player testimonials that contain personally identifiable information on Mind Blown’s websites. However, we will obtain the player’s consent to post these testimonials prior to publication in accordance with the applicable Mind Blown agreement.

 

Information Collected Automatically. In addition, your web browser or client software may transmit certain geographic information or information regarding your computer or smartphone (capabilities, game data processing, etc.) to Mind Blown. Mind Blown may use this information to generate aggregate statistics about our user community. In addition, Mind Blown may use such information for security, system integrity (the prevention of hacking, cheats, etc.), or enforcement purposes. Mind Blown may also collect IP information.

 

How we use your information. The personal information you provide Mind Blown, and that Mind Blown collects automatically, will allow us to provide our games and services, fulfil your product order; alert you of new products, features, or enhancements; handle/route your customer service or technical support questions or issues; and/or notify you of upgrade opportunities, contests, promotions, or special events and offers. We also use this information to secure our services and users, to prevent cheating and fraud, and to enforce our agreements with you.

 

Lastly, we may use your personal information for internal marketing or demographic purposes and so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.

 

Data may be shared with third parties for the following purposes:
• With partners and service providers to operate our systems, deliver goods or services you have requested, or to assist us with marketing;
• With other players and/or the general public, through your use of certain features of our games and services;
• With subsidiaries and affiliates for the purposes described in this Privacy Policy to provide you with our games and services;
• For legal reasons or in the event of a dispute;
• If necessary, to protect the vital interests of any person; and
• In connection with the sale of our business or assets

 

2.    Types of communications may you receive:

·       Offers

We may occasionally send you information on products, services, special deals, and promotions.

·       Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. You will also receive communication regarding your account security, such as reminders to reset your password and alerts related to changes and suspicious login activity on your account. Generally, you may not opt-out of these communications, which are not promotional in nature.

·       Game-related Announcements

We may send you information related to the game(s) you play. For instance, we may congratulate you on your recent success.

·       Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.

3.    Who is collecting your information?

 

When you are asked for information while in a Mind Blown game, you are providing that information to Pitch Bright Pty LTD t/a Mind Blown unless specifically stated otherwise in that location or in this Privacy Policy. Mind Blown is governed by the laws of the Republic of South Africa.

 

Occasionally, Mind Blown may use third party contractors to collect and process personal information on its behalf (for product and prize fulfilment, etc.). In these instances, Mind Blown controls the use of your data via written contracts which conform to this Privacy Policy.

 

Our website may include certain social media features such as the Facebook "Like" button, and widgets such as the Share this button. These features may collect your Internet Protocol (“IP”) address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

4.    With whom may your personal information be shared?

Mind Blown will share your personal information with third parties only in the ways that are described in this Privacy Policy.

 

We may, however, share non-personally identifiable, aggregated, and/or public information with third parties.

 

We share some of our players’ game data with our community of developers who create applications and websites that benefit our player community.

 

We reserve the right to disclose your Information if we are required to do so by law.

We may also disclose your information to law enforcement or in civil litigation in connection with the enforcement of our rights or your legal obligations.

 

We may share your information with vendors Mind Blown engages to perform services for Mind Blown (for example, platform providers, media partners, event ticket providers, merchandise vendors, survey providers, billing, consumer services support, information technology hardware and software). In these situations, a written contract between Mind Blown and the vendor shall control such disclosure, the vendor must agree to reasonable levels of security regarding your data and the vendor will not be permitted to use your data except as required for the performance of those services for Mind Blown. If your data is anonymized, the vendor may use it for other purposes.

 

As with any business, your personal information is also an asset of Mind Blown and will become part of our normal business records. As such, we may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to Mind Blown's successor or assign.

 

5. What choices do you have regarding the collection, use, and distribution of your personal information?

You have choices over the Information provided by you and by other sources, and how Mind Blown uses that Information.

If you do not want to provide Mind Blown with personal information, then you can choose not to provide it. If you choose not to provide us with personal information, we may not always be able to provide you with the Mind Blown product or service you want. For example, without providing an email address, you cannot create a Mind Blown Player account.

Your Choices About Information Provided by Third Parties

You may control how third parties collect and share your Information by changing your preferences or opting out of collection directly with those third parties. Before disclosing Information to third parties, we recommend you check their respective privacy policies for further details.

Your Choices About Mind Blown Using Your Information

You can exercise choices over how Mind Blown uses your personal information and update your preferences at any time:

• to remove yourself from receiving targeted email marketing or newsletters from Mind Blown, simply click the unsubscribe link in the email;

If you opt-out of receiving email marketing communications from us, please note we may still contact you occasionally about the status of your account, such as to inform you that your account may be expiring, or for other service-related information.

5.    Children and Parents

Mind Blown Mobile Game is a freemium game with in-app purchases made through the Google Play Store. Players under the age of 13 need to register to play with an email account belonging to their parent or guardian. Parents of players under the age of 13 must review this policy and contact us if they would like to raise any concerns.

 

Note to Parents
We recognize a special obligation to protect personal information about young children. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when online.

Players under the age of 18 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to raise any concerns.

 

 

6. What is PvP

PvP or "Player versus Player," allows you to play with other live players outside of the region associated with the creation of your Mind Blown account. The PvP feature requires that some or all of the personal information that you provided when you created your Mind Blown account be transferred to servers operated by Mind Blown in other regions.

7. What are tracking technologies and how are they used?

As is true with most websites, we gather certain information automatically and store it in log files. This information may include a unique identifier such as your Internet Protocol (IP) address and non-personal information such as your browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, to improve marketing, analytics, or website functionality.

Mind Blown and our partners, such as marketing partners and analytics providers, may use tracking technologies such as cookies, beacons, tags and scripts. These technologies are used in analyzing trends, administering the website and mobile game application, tracking users’ movements around the websites, and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

8. What are Internet Protocol addresses?

An Internet Protocol ("IP") address is the unique number assigned to your server or Internet Service Provider ("ISP"). Mind Blown may track such IP addresses for system administration, to report aggregate information, site tracking, security purposes, or to prevent our servers from being abused.

9. How to delete your personal information?

 

You may submit a verifiable request for us to delete your Mind Blown Player account. The deletion of a Mind Blown Player account is permanent and cannot be reversed; also, all games, assets and history will also be permanently deleted. We may retain personal information to: (a) protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) necessary for us, or others, to exercise their free speech or other rights, (d) comply with law enforcement requests pursuant to lawful process, (e) for scientific or historical research, (f) for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations.

To submit a request for deletion, please email info@mindblownleague.com.

10. How secure is your personal information?

Mind Blown takes a range of security measures designed to protect your personal information and keep it confidential (unless it is non-confidential by nature, for example, publicly-available information like user generated content, leaderboard rankings, forum posts and scores, etc.). We also take steps to ensure that the personal information collected is protected from misuse and alteration. In addition, we request vendors who process personal information on our behalf to themselves take a range of security measures designed to help protect your personal information. However, the Internet by its nature is not a secure environment and the nature of security risks is constantly evolving, as are the technical and organizational industry standards relating to management of those risks. The complete security of any personal information collected, stored or used by us or our vendors cannot therefore be guaranteed.

 

It is especially important for you to understand that you control the security of your account to a great extent. Choosing a password you don’t use on any other system is important. Changing that password occasionally is also a good idea.

11. What if you have a question or complaint?

If you have questions or wish to file a complaint, please e-mail us at nireshnee@mindblownleague.com  Attention: Data Protection Officer.

 

This Privacy Policy was last updated on August 27, 2023